FEATURES
- DIMENSION L=36, H= 28, W= 9CM
- COLOR GENEVA BROWN
- HARDWARE SOLID GOLDEN
- LAPTOP & TECH PADDED COMPARTMENT FOR 15" LAPTOP
- MATERIAL 100% SEMI-VEG LEATHERLINING100% COTTON
- ZIPPER HAND POLISHED EXCELLA ZIPPERS
Genuine Leather
Following these detailed care instructions will help you keep your leather bag looking pristine and ensure its longevity.
1. Shipping Methods:
- We offer reliable and reputable shipping carriers to ensure your order reaches you safely and efficiently.
- The available shipping methods may vary depending on your location and the specific item(s) in your order.
2. Processing Time:
- For in-stock items, please allow up to 2 to 4 business days for order processing before shipment.
- Made-to-order items require additional time for production. The minimum production time is 5 to 15 days, and this timeframe may vary depending on the complexity of the item and current order volume.
3. Estimated Delivery Time:
- Once your order has been processed and shipped, the estimated delivery time is as follows:
- In-Stock Items: 2 to 6 business days for delivery, depending on your location and shipping method.
- Made-to-Order Items: A minimum of 2 to 6 business days for delivery, in addition to the production time. Please note that this is a minimum estimate, and actual delivery times may vary.
4. International Shipping:
- We offer worldwide shipping to accommodate our global customer base.
- Customs, duties, and taxes may be applicable to international orders and are the responsibility of the recipient. Please check with your local customs office for more information regarding any potential fees.
5. Shipment Tracking:
- Once your order has been shipped, we will provide you with a tracking number and instructions on how to track your package.
- You can conveniently track the progress of your shipment through our website or by contacting our customer support team.
6. Liability:
- Tngo shall not be held liable for any delays in delivery or failure to deliver due to circumstances beyond our control, including but not limited to natural disasters, strikes, customs delays, or any other unforeseen events.
- We are not responsible for any customs duties, taxes, or fees imposed by the destination country.
- Tngo is not liable for any loss, damage, or theft that may occur during the shipping process. However, we will work with you and the shipping carrier to resolve any issues to the best of our abilities.
7. Address Accuracy:
- It is the customer's responsibility to provide accurate and complete shipping information at the time of placing the order. Tngo is not responsible for any delays or failed deliveries resulting from incorrect or incomplete address details.
8. Order Splitting:
- In certain cases, your order may be split into multiple shipments if it includes both in-stock and made-to-order items. This is done to ensure the fastest possible delivery of available items.
Please note that this Shipping Policy is subject to change without prior notice. Any updates or modifications will be posted on our website.
If you have any questions or require further assistance regarding our shipping policy, please do not hesitate to contact our customer support team. We are here to provide you with a seamless and enjoyable shopping experience.
Please note our delivery time is typically higher than some of the order businesses due to complexity of our business.
Causes for higher delivery time:
-Tngo offers products from different renowned leather brands from all around the world which may occasionally cause higher delivery time depending of shipping location & your delivery address.
-Sometimes the brands we work with may require higher delivery / processing time due to unforeseen circumstances or public holidays.
-Some items on our website are labelled are made-to-order which requires higher delivery time
For Replacement and Refund Policy Visit https://tngo.co/policies/refund-policy